Termeni si conditii
1. About Us:
The service https://www.griro-energy.ro/ is provided by GRIRO S.A., headquartered at Calea Grivitei, No. 355-357, Bucharest, Sector 1, registered with the Trade Register under no. J1991000240404, having the unique registration code 1576509, hereinafter referred to as the Company.
You can contact us through the following means:
By post at the correspondence address: Calea Grivitei, No. 355-357, Bucharest, Sector 1.
By email: contact@griro-energy.ro – for collaborations and partnerships.
By phone: 0744 648 121
2. About griro-energy.ro:
griro-energy.ro is an e-commerce service offering users the opportunity to purchase the displayed products. Product purchases are made based on orders received through the website or by phone.
3. Intellectual Property:
The content and design of griro-energy.ro, as well as any material related to it sent to you via email or provided to you by any other means (e.g., articles, design, product descriptions), belong to the Company and/or its collaborators – where expressly indicated – (copyright) and are protected by intellectual property laws.
You may not use, reproduce, or allow anyone to use or reproduce the materials of griro-energy.ro without prior written permission from the Company.
Limited, revocable, and non-exclusive hyperlink creation to the griro-energy.ro homepage is permitted as long as it does not misrepresent the service in a false, misleading, derogatory, or offensive way. The Company logo or other graphic elements cannot be used as part of hyperlinks without written prior permission.
4. User Registration:
Browsing griro-energy.ro is free and does not require user registration. However, to access certain services (e.g., purchasing products, receiving newsletters), you must register and accept the Terms and Conditions and Privacy Policy.
Please review the Terms and Conditions periodically. If you disagree with any updates, you should stop using the service.
If you use this Site, you are responsible for maintaining the confidentiality of your account data and accept responsibility for all activities under your account.
5. Personal Data:
When registering on griro-energy.ro, we may request personal information (e.g., name, email, birthdate) to identify you as a user. To receive our newsletter or alerts, you must provide a valid email address. Please read our Privacy Policy to understand what information we collect and how it is used.
6. Purchasing Procedure:
To buy products on griro-energy.ro:
Identify and select your product(s)
Register as a user
Make payment (bank transfer)
Receive the product along with any applicable warranty certificates and documentation
By placing an order, you accept communication via email or phone.
7. How to Buy:
7.1 Prices: All product prices include VAT (19%). Prices may be manufacturer-recommended or industry-standard estimates and may not always reflect the lowest possible prices.
7.2 Payment Methods: You can pay by online card, bank transfer, or cash on delivery. If you choose bank transfer, you will receive an invoice via email with the payment details.
7.2.1 Steps for Bank Transfer: a. Select the desired product and click “Add to cart” then “Checkout.” b. Confirm your personal details. c. Choose your payment method and confirm your order.
The order is finalized once confirmed by email, SMS, or phone.
8. Warranty & After-Sales Service:
All products come with a 2-year warranty, which can be extended via optional packages available on the site. For support, contact our service department.
9. Product Descriptions & Returns:
While we strive for accuracy, griro-energy.ro does not guarantee that all product descriptions or related content are error-free. Products differing from their description may be returned in accordance with our Return Policy and Romanian law.
Consumers may withdraw from purchase within 14 business days of receiving the product, provided it is returned undamaged and in original packaging.
10. Reviews, Comments & Content:
Users may post reviews, suggestions, and questions, provided they are not illegal, defamatory, or offensive. By posting, you grant the Company the right to use and distribute the content in any format and confirm you own the rights to the material.
griro-energy.ro reserves the right to moderate and remove content but is not obligated to do so.
11. Force Majeure:
The Company is not liable for delays caused by events beyond its control (e.g., technical issues, internet outages, unauthorized system access, force majeure events under Romanian law).
12. Advertising:
Advertisements may appear on griro-energy.ro for both its own and third-party products/services. By using the Site, you consent to receive such communications.
13. Intellectual Property Infringement Complaints:
If you believe the Site contains content that infringes on intellectual property rights, please notify us via the contact methods listed in Section 1.
14. Applicable Law:
Services provided via griro-energy.ro are governed by Romanian law, including Law 365/2002 on electronic commerce and Ordinance 130/2000 on consumer protection.
Disputes shall first be settled amicably within 30 working days. If unresolved, they will be submitted to the competent courts of Bucharest.
15. Offer Disclaimer:
griro-energy.ro reserves the right to change product pricing and specifications without prior notice. Technical data and photos on the site are for informational purposes only and may differ from the actual product.
