Last Updated: March 20, 2025
Effective Date: March 20, 2025
This Privacy Policy describes the practices of GRIRO S.A., located at Calea Griviței 355-357, Bucharest, Romania, regarding the collection, use, and disclosure of your information when you access and use our website (https://www.griro-energy.ro) (hereinafter referred to as the “Site”).
By accessing and using the Site, you agree to the collection, use, and disclosure of your personal data as described in this Privacy Policy. If you do not agree with the terms, please do not use the Site.
We may update this Privacy Policy at any time without prior notice, and revised versions will be published on the Site. The updated policy will take effect 180 days after its publication, and your continued use of the Site will constitute acceptance of the revised terms. We encourage you to check this page regularly.
1. What data do we collect?
Depending on your interaction with the Site, we may collect the following personal data:
Contact Information: name, email address, phone number
Order Processing Information: delivery address, billing details
Technical Data: IP address, browser type, pages visited, usage preferences
Voluntarily Provided Data: through contact forms, quote requests, or B2B program applications
2. How do we use your data?
We use the collected data for the following purposes:
Order processing and product delivery
Customer communication and support
Marketing and personalized offers (with your consent)
Targeted advertising
Improving user experience on the Site
Compliance with legal and tax obligations
3. How do we protect your data?
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Access to personal data is restricted to authorized personnel and our contractual partners who comply with the same security standards.
4. Who do we share your data with?
We do not sell or transfer your data to third parties, except in the following cases:
Service providers (e.g., couriers, payment processors)
Public authorities, when legally required
Marketing partners, only with your explicit consent
5. Your rights
Under the EU General Data Protection Regulation (GDPR), you have the following rights:
Right of access – request information about your stored data
Right to rectification – request correction of inaccurate data
Right to erasure (“right to be forgotten”) – request deletion of your data
Right to restrict processing – request limitation of data usage
Right to data portability – receive your data in a usable format
Right to object to processing – refuse data usage for marketing
Right to file a complaint with the National Authority for the Supervision of Personal Data Processing (ANSPDCP) if you believe your data is used unlawfully
To exercise these rights, you may contact us at: contact@griro-energy.ro
6. How long do we retain data?
We retain data only as long as necessary for the mentioned purposes or as required by law. When no longer needed, data is securely deleted.
7. Cookies and similar technologies
We use cookies to improve your experience on the Site. These are small files stored on your device that help us analyze traffic, personalize content, and provide essential functionalities.
You may modify your browser settings at any time to manage cookie preferences. For more information, see our Cookie Policy.
8. Changes to the Privacy Policy
We reserve the right to update this policy periodically. Any changes will be posted on this page. Please review this section regularly to stay informed of updates.
9. Contact
If you have questions about how we process your data, you can contact us at:
Email: contact@griro-energy.ro
Address: Calea Griviței 355-357, Bucharest, Romania
Phone: +40 755 994 141
Griro Energy – We protect your data and respect your privacy.
